Welcome to Biurraysh™. These Terms of Use explain the rules for browsing our website, using its features, and interacting with its content. Please also read our Terms and Conditions, Privacy Policy, and other applicable policies.
Brand Name: Biurraysh™
Website: https://biurraysh.com
Legal Company Name and Website Operator: Hangzhou Shanhaoyun E-Commerce Co., Ltd.
Owner: Chen Yushan
Business Address: Room 508, 5th Floor, Building 2, No. 759 Hongpu Road, Shangcheng District, Hangzhou City, Zhejiang Province, China
Contact Email: service@biurraysh.com
Biurraysh™ is owned and operated by Hangzhou Shanhaoyun E-Commerce Co., Ltd.
1. Purpose of This Website
This website presents and sells sports and fitness gear and provides information about products, orders, shipping, and after-sales support. You may browse the website to learn about products and shop for personal use, and you may use the cart, checkout, and customer support features as intended.
Please do not use the website in a way that disrupts its operation, harms other users, or violates applicable law.
2. Product Content and Instructions
We aim to present clear information about dumbbells, yoga mats, stretch products, braces, swimming accessories, and other items. Before purchasing, refer to the specifications, sizing, included items, and instructions on the relevant product page. If anything is unclear, contact us before ordering.
General exercise content and product descriptions on this website introduce our products; they are not a substitute for professional medical advice, diagnosis, or treatment. Consider your own circumstances when choosing exercise intensity or using a support product, and follow the instructions and safety information supplied with the item.
3. Accounts and Accurate Information
If you use an account or order lookup feature on our website, keep your login information secure and provide accurate contact details. If you believe your account or order information has been accessed without authorization, contact us promptly at service@biurraysh.com.
For information about how personal information is collected and used, please read our Privacy Policy.
4. Prohibited Conduct
When using this website, please do not:
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Attempt to access accounts, checkout systems, or website administration areas without authorization;
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Upload or distribute malicious software, or use automated methods to disrupt the website;
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Submit false order information, impersonate someone else, or misuse customer support or review features;
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Post unlawful content, content that infringes another person’s rights, or content unrelated to the product; or
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Use website content in misleading commercial promotions without permission.
If such activity affects the website, other users, or transaction security, we may take appropriate action. This does not affect any rights you have under applicable law.
5. Brand and Website Content
The Biurraysh™ name and logo, along with the copy, designs, and other content we create for this website, are protected under applicable intellectual property rules. Except where permitted by law or expressly authorized by us, please do not copy, modify, or use them for commercial purposes.
Any third-party trademarks, service marks, or content appearing on the website remain the property of their respective owners.
6. Reviews and Feedback
If the website offers a product review or feedback feature, please share content that reflects your genuine experience and is respectful of others. Do not include card details, your full address, or other personal information that should not be made public in a review.
We may address reviews containing unlawful material, another person’s private information, spam, or content unrelated to the product under our website rules. You can also contact customer support privately about an order or product issue.
7. Third-Party Services and Website Availability
Checkout, payment, tracking, and other website features may involve third-party services. Their own terms and privacy notices may apply when you use those services.
We work to maintain the website, but it may sometimes be unavailable because of updates, technical issues, or other circumstances. If you cannot access your order information or need assistance, contact us by email or phone.
8. Purchases and After-Sales Support
When placing an order, please also follow our Terms and Conditions. For delivery times and charges, see our Shipping Policy. For returns and refunds, see our Return & Refund Policy.
These Terms of Use do not exclude or limit any consumer rights you have under applicable law.
9. Updates and Contact
We may update these Terms of Use as our website features, business practices, or applicable requirements change. The updated version will be posted on this page.
If you have questions about the website or these terms, please contact:
Hangzhou Shanhaoyun E-Commerce Co., Ltd.
Email: service@biurraysh.com
Phone: +86 157 9494 9312
Customer Service Hours: 9:00 AM – 6:00 PM (GMT-08:00) Pacific Time (US & Canada)